Disney+ sends 7982 word email to customers, “simplifying the agreement by making it easier to read”

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Disney+ is implementing its planned block on password sharing in the UK, and has sent a very long email to its subscribers about it.


Changes are afoot in the world of Disney+, with UK subscribers to the streaming services receiving an email over the last day or two explaining changes to their subscriber agreement. This is basically the agreement shift that’s going to implement Disney+’s  changes to password sharing in the UK, or – in the language of the email – “We are clarifying how you may share your account with other people.”

We knew this was coming, of course, but here’s the confirmation. That imminently, Disney+’s policy will be…

Unless otherwise permitted by your Service Plan, you may not share your subscription outside of your household. “Household” means the collection of devices associated with your primary personal residence that are used by the individuals who reside therein. Additional usage rules may apply for certain Service Plans. For more details on our account sharing policy, please visit our Help Centre.

We may analyse the use of your account to determine compliance with this Subscriber Agreement. If we determine that you have violated this Subscriber Agreement, we may limit or terminate access to your account and your use of the Disney+ Service, and/or take any other steps as permitted by this Subscriber Agreement (including those set forth in Section 1.5 of these Terms of Use).

A new clause has also been inserted into the agreement that outlaws ‘advert blocking’. That if you’re on an ad tier, basically, and use some form of ad blocking service, then Disney+ has given itself the right to either terminate or suspend your subscription to its service.

Disney has given 30 days’ notice of the change in the subscriber agreement, as per its terms and conditions. As such, it can start implementing these changes – all covered by a nice, easy-to-read, near-8000 words of legalese – by the end of August.

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